Terms and Conditions

Last Updated: June 13, 2025

Welcome to Pista.io. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using this site, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “Company,” “we,” “our,” or “us” refers to Pista.
  • “You” or “Client” refers to the individual or business using our services.
  • “Services” means all digital marketing services offered through Pista.io.

2. Services Overview

Pista provides a wide range of digital marketing services including but not limited to SEO, social media marketing, PPC advertising, branding, web design, and strategy consulting. The specific details of any service engagement will be agreed upon in writing between Pista and the client.

3. User Obligations

You agree to:

  • Provide accurate and complete information when engaging our services.
  • Cooperate fully in the timely delivery of any required materials, assets, or feedback.
  • Refrain from using our services for any unlawful, abusive, or fraudulent activity.

4. Intellectual Property

All content, designs, strategies, reports, and creative assets produced by Pista during a project remain the intellectual property of Pista until full payment is received. Upon full payment, ownership is transferred to the client, unless otherwise agreed in writing.

The content on this website (text, graphics, logos, etc.) is protected by intellectual property laws. You may not reproduce, distribute, or use any part of this website without prior written consent.

5. Payment Terms

Payment terms are agreed upon before service initiation. In most cases:

  • Projects under $500 require 100% upfront.
  • Projects over $500 may be split into milestones or 50/50 (advance + delivery).

Late payments may result in service suspension, additional fees, or legal action.

6. Service Delivery

Services are delivered as per the timelines agreed in the proposal or email communication. Delays caused by the client (non-responsiveness, missing assets) are not our responsibility. Please refer to our Delivery Policy for more details.

7. Revisions

We offer a limited number of revisions based on your selected package. Any additional changes beyond the scope may incur extra charges.

8. Termination of Service

We reserve the right to terminate or refuse service to any client if:

  • There is a breach of these Terms
  • The client engages in abusive, illegal, or unethical behavior
  • Payment is not made on time

In case of termination, any work completed up to that point will be delivered, and any pending payments must still be made.

9. Limitation of Liability

Pista is not liable for any loss, damage, or business disruption resulting from the use or inability to use our services. We do not guarantee specific results, as digital marketing outcomes depend on numerous external factors.

10. Indemnification

You agree to indemnify and hold harmless Pista and its team from any claims, damages, or legal actions arising from your misuse of our website or services.

11. Changes to Terms

We may update these Terms at any time without prior notice. The updated version will always be posted here with the date of the last update.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, USA.

13. Contact Us

For any questions regarding these Terms, please contact:

Pista
📍 E 225th St., Bronx, NY 10466
📧 Email: [email protected]
📞 Phone: (845) 718-6115